Armstrong Fluid Technology - Service to The Community During the COVID-19 Outbreak
24/7 Emergency Support
Click here for a message from our CEO
Our decisions related to the COVID-19 pandemic are guided by the needs of the community both within and around Armstrong.
Armstrong is committed to the health and safety of all employees, customers, partners and the communities we serve. As the situation around COVID-19 (Coronavirus) continues to evolve it is important that we are prepared to manage the impact of the virus.
Armstrong is actively implementing local and regional contingency plans across the globe to ensure that our teams are available to support and meet the needs of our customers and other stakeholders, while ensuring our employees’ health and safety remains a priority.
We are continuing to monitor the situation and are prepared to respond promptly as the situation changes, and therefore the plans outlined in this document will be continually reviewed and updated as needed.
Armstrong communities are located in all regions of the world and to meet our commitment to the health and safety of all employees, customers and visitors at our facilities we have implemented a number of additional proactive and precautionary measures to minimize the potential for exposure.
A global corona virus Response Team meets regularly to review the evolving situation and evaluate our policies and procedures to protect the Armstrong community.
Actions taken to ensure support of our customers
We are working closely with all participants in our supply network to ensure we have dependable supply of components and materials.
We have established a pattern of regular communication to customers to ensure they are kept up-to-date on shipments. Where orders may be delayed due to supply and/or operations challenges customers will be informed.
How to reach Armstrong Service Support:
Actions taken to reduce impact of global health crisis
Business Continuity Planning
Business Continuity Planning is on-going. We continue to keep the safety and well-being of our employees paramount, and our operations and HR teams are proactively monitoring regional changes regarding COVID-19.
Employees who have potentially been exposed, regardless of where or how, are requested to report so immediately. The potentially exposed employee is expected to seek medical advice, so they can be appropriately screened / tested for COVID-19 infection. Control measures to prevent further spreading will include, as appropriate: thorough workplace disinfection, preventive quarantining and notification of all internal and external contacts.
Visitors to our facilities
All non-essential visits should be handled via phone or video conference or postponed. For anyone who must visit we have implemented new requirements to ensure we have greater visibility of potential risks. If a person has visited a region that has experienced an outbreak of COVID-19 or has been in close proximity to an individual that could be infected by the virus, they should not visit an Armstrong site for a period of at least 14 days after leaving the region affected, or the last contact with the individual that could be a carrier of the virus. Visitors to an Armstrong site may be asked to confirm compliance with these requirements prior to being granted access to the location.
In-person training events
Where our standard operations include regular in-person training events, we have cancelled all scheduled events for the foreseeable future.
COVID-19 Enhanced Employee Health and Safety Program
In addition to our regular health and safety policies, additional measures have been taken to protect our employees and service technicians. Please refer to the document "COVID-19 Enhanced Employee Health and Safety Program"
Armstrong is continuing to monitor the situation and will provide further updates as necessary. For the most up-to-date information on the COVID-19 virus we recommend that you consult the web sites for the Center for Disease Control (www.cdc.org) or World Health Organization (WHO) (www.who.int )
24/7 Emergency Support
Version March 2020 S. A. Armstrong Limited